Information We Collect
Information We Collect
Site Use Information
Our website uses "cookies" to help personalize your online experience, such as recognizing your name when you revisit, as well as to assist us in marketing and advertising. A cookie is a text file that is anonymously placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies placed when you visit our site do not personally identify you, but they do allow us to monitor certain statistics which help us improve our services, such as how many site visitors view certain pages on our website or receive our advertisements when visiting other websites. Some cookies are temporary and expire and automatically erased when you close your browser window. Other cookies (persistent cookies) have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve the site for our customers, and to remember you and your preferences when you return to the Sites.
Third party cookies: We permit limited third parties to place cookies through the Sites to provide us with better insights into the use of the Sites or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website.
You also have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website or have some of our services, such as planning a cruise, making a reservation, or being automatically recognized as a registered user, function properly.We do not use technology that recognizes a “do-not-track signal from your web browser. This technology allows us to exclude you from any analytics that collect information about your online activities over time and across third party websites
You are not required to register in order to access our website or to download our mobile application. If you send us an email, participate in one of our blogs or forums, or register on our Sites we may collect information about you. Certain portions of our Sites are restricted to registered users or passengers with confirmed bookings. Any information you provide is purely voluntary.
There are several areas on the site where you may provide personal information or will be required to register to obtain access to certain online services not available to anonymous visitors. These include My Profile, Sign in/Register, My Cruise Manager, Online Check-in, Book Now, Shore Excursions, Fun Job and Contact Us. You may apply for employment online through our site. Travel agents may register with Carnival through the GoCCL.com site linked from our website. Mobile application users are required to provide identity information in order to use certain features of the application, such as accessing your Sail & Sign account or communicate with other passengers.
When you register on our Sites, you will be required to provide your first name, last name, email address and to select a password to be used to access your information. To access My Cruise Manager or your Sail & Sign account, you may be required to use your Login Information and a valid booking number obtained from Carnival. If you want to book travel or other services through our Sites, you may be required to register in advance in order to obtain access.
When you register we collect information which may include your name, address, gender, birth date, email address, telephone number, special occasion dates, vacation and dietary preferences, health requirements, and passport and credit card information (cardholder name, card number and expiration date) as well as emergency contact information (the name, address and telephone number of someone not traveling with you who we can contact in case of an emergency. ("Profile Information").
Information collected in My Cruise Manager may include Profile Information for yourself and those traveling with you. By providing us with the Profile Information of any third party, you are agreeing and acknowledging that you have the express right and authority to do so on their behalf. Each person whose Profile Information is linked to the same My Cruise Manager account agrees that their information may be accessible to all others included in that My Cruise Manager account.
If you make purchases through our Sites we will collect your contact information including your phone number and email address, your credit card billing information and information about the person receiving the product purchased. We use this information to complete your purchase and for our general commercial purposes. For your security we do not store your credit card number,
Information collected through the Fun Job online application may include name, address, telephone and fax numbers, email address, age, education history, military service, immigration status and employment history. Job applicants may choose to provide this information by mail or fax instead of through the site.
Passengers are not required to use Online Check-in to submit information before they begin their cruise; the same information, which is required before boarding, can be provided over the telephone by calling 1-888-CARNIVAL or can be provided at the point of embarkation. Using Online Check-in will speed up your boarding process because information is submitted in advance. This information may be shared with governmental agencies including Customs or the Department of Homeland Security, with medical staff and with Carnival personnel. Carnival is required to share certain passenger information with local government agencies depending on clearance procedures at the port of call. We may keep your credit card and passport information on file and on our servers to enable you to make purchases on board more easily, to facilitate your boarding procedure and other transactions between us, and to resolve disputes as may arise between us and you.
Our mobile application provides features that require you to submit information in order for the feature to function this information will be used by Carnival for our general commercial purposes.
You may also choose how you would like to receive information from us, by mail, email or telephone. If you send us an email or request information we will retain your email address and use it to respond to your inquiry. We may also use your email address to provide you with details on upcoming events, cruises, packages and other information about Carnival or to provide you with information from companies with whom we have cooperative or joint marketing arrangements. We may also use the information collected when you activate the mobile application to provide you with information about your cruise, activities, products or services that may be of interest to you through the application.
Your Access to Your Information
Disclosing Information to Third Parties
Affiliate Marketing Opt Out
You may limit our affiliates, including our sister cruise lines in the Carnival Corporation, from marketing their products or services to you based on personal information Carnival provides them. This information includes your name, your address, and your cruising history.
Your choice to limit marketing offers will apply for 5 years from when you tell us your choice. Once that period expires, you may receive a renewal notice which will allow you to limit marketing offers for another 5 years. If you have already made a choice to limit marketing offers from us, you do not need to act again until you receive the renewal notice. To limit affiliate marketing offers, please email: email@example.com or contact us toll free at 1-888-CARNIVAL.
Your California Privacy Rights
The Transportation Security Administration (TSA) requires you to provide your full name, date of birth and gender for the purpose of watch list screening under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R. parts 1540 and 1560 for all commercial air travel within, into or out of the United States which is booked on or after August 15, 2009.
You may also provide your Redress Number, if available. If you book commercial air travel within, into or out of the United States in conjunction with your voyage we will request this information from you and forward it to the TSA as required by law. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area.
TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov.
Security Procedures to Protect Information
While we take steps to protect your personal information and keep it secure, you also play a role in protecting your information. You can help to maintain the security of your online transactions by not sharing your login information, booking number or password with anyone. Carnival cannot guarantee the security of any information you transmit to us or from our site, and therefore you use our site at your own risk.
Inapplicability of Privacy Policies of any Linked Sites or Other Parties
Your Comments are Appreciated
Effective Date: 2015 © Carnival Corporation, All rights reserved.